Shipping and Delivery

We are pleased to provide nationwide shipping services, which are currently available in all of our provinces. Nothing means more to us than providing excellent value and service to our customers. We will continue to expand to meet the needs of all of our customers, providing service that exceeds all expectations.

HOW DO YOU SHIP PACKAGES?

Packages from our Johannesburg location will be delivered to you by our local courier services.

How long does it take to ship?

  • Shipping times vary depending on location.
  • Because all products are made to order, shipping time is estimated to be 15-20 business days nationwide. (This does not include our processing time of 2-5 days.)
  • We give you the option to receive your order via Paxi PEP Store, Postnet to Postnet and Aramex Store-to-Door 

DO YOU PROVIDE TRACKING INFORMATION?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”. For some shipping companies, it takes 1-2 business days for the tracking information to update on the system.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

Items in the same purchase may be sent in separate packages for logistical reasons, even if you have specified combined shipping. If you have any additional questions, please contact us and we will do our best to assist you.